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A man in a suit has a question mark on his hat
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  • Have you given expert testimony?

    Yes, we have provided expert testimony and hundreds of expert reports internationally in countries including the USA, Australia and Hong Kong.

  • My case is in another country... are you able to help?

    Yes, we sure can!


    Cyberlutions® provides cybersecurity and intelligence services to a global client base, and are well known for our consultant and investigative assistance in complex cases in the USA, UK and Hong Kong.

  • Where do I begin?

    It is understandable you may be nervous, anxious or even uncomfortable about getting in touch. 


    To assist in calming your nerves and to get you in the right frame of mind, we like to start with a free 15 minutes no-obligation phone consultation. This time also allows you to ask as many questions as you want (or need!), and it will also allow us to fully understand what is going on and how we may be able to assist.


    Rest assured – there is no judgement or jumping to conclusions at Cyberlutions®. We pride ourselves on being approachable and sympathetic to your needs and situation. To put it simply, your problem is our problem – and we will do everything we can to help.

  • Do I have to meet with you in person?

    No, not at all.


    Most initial communication is via phone, Skype, email or your preferred mobile device app. 

  • What happens if I want to engage your services?

    Once you have had your initial free consultation and wish to engage our services, we will send you a service proposal and our standard terms of service contract.


    The service proposal will outline various details about your case and your objectives, the service that we will be providing, proposed fees and retainer, and the details of your assigned investigative specialist.


    A case file will also be opened on our secure Investigation Management System, which you will have access to at all times.

  • Will I need to pay a retainer before you start the investigation?

    Yes, a fixed price retainer will be discussed with you during your initial consultation. We will also outline this fee in our service proposal. 


    Our billing structure is very clear and transparent, and you will also be able to monitor this via our secure Investigation Management System (IMS).


    Payments can be made by direct deposit/electronic funds transfer (EFT payment) or PayPal.

  • What happens if the actual fees end up being less than the retainer?

    Any monies remaining upon completion of our investigation will be refunded to you.

  • Are you licenced?

    Yes, we sure are.


    Given that we provide expert witness services and other professional services, we ensure that we hold all the relevant licences.


    If you’d like to know more, or would like clarification, please don't hesitate to get in touch with us and we can provide you with specific details relevant to your situation.

  • Can you guarantee that I will receive the result I want?

    Unfortunately, we can’t see the future, and cannot guarantee the outcome of any investigation.


    However, we can guarantee that we will be honest and upfront with you at every stage of your investigation and that we will do everything that we professionally can to meet your goals and objectives.

  • Can your report be used in court?

    Yes, it can.


    Our reports can be used in legal proceedings and courts. If there is a specific requirement, we can discuss this with you at the beginning of your case. We can also accommodate any legal jurisdiction on an international scale if required.

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